โ† Back to Sakinah

Support

We're here to help. Reach out and we'll get back to you as soon as possible.

๐Ÿ“ง Email Us

For any questions, feedback, or issues with Sakinah, send us an email and we'll respond within 48 hours.

yanoutech@163.com

๐Ÿ’Ž Premium Support

If you have questions about your subscription or purchase, please include your receipt and the email associated with your Apple ID / Google account.

Contact Premium Support

Frequently Asked Questions

How are prayer times calculated?

Sakinah calculates prayer times based on your device's location and your selected calculation method (e.g., Muslim World League, Egyptian General Authority). The calculation is done entirely offline on your device.

Does Sakinah collect my personal data?

No. All your data โ€” prayer logs, Tasbeeh counts, settings, and wellness tracking โ€” is stored locally on your device. We use anonymous analytics only to improve the app. You can disable analytics in Settings.

How do I cancel my subscription?

Subscriptions are managed by Apple/Google. On iOS: Settings โ†’ Apple ID โ†’ Subscriptions โ†’ Sakinah โ†’ Cancel. On Android: Google Play Store โ†’ Profile โ†’ Payments & subscriptions โ†’ Sakinah โ†’ Cancel.

Why doesn't Sakinah require an account?

We believe your worship is between you and Allah. No account means no data on our servers, no password to forget, and no risk of data breaches. Your data stays on your device.

Is Sakinah available in my language?

Sakinah supports 15 languages: English, Arabic, Turkish, Indonesian, Urdu, Bengali, Persian, French, Malay, Chinese, Russian, Swahili, Hindi, Hausa, and Kazakh.

How accurate is the Qibla compass?

The Qibla compass uses your device's built-in magnetometer. For best accuracy, keep your device away from metal objects and calibrate the compass if prompted. The direction is calculated as a great-circle bearing to the Kaaba in Mecca.